1. All of our items are handmade to order and are sold as seen. Your item may slightly differ to the photo due to the handmade nature of the creations.

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2. Returns are permitted within 3 days of receipt of your items. Please contact craftedwithglove@gmail.com to discuss a return. Returns must arrive back with us in the same condition they were received.

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3. Returns are not permitted for sale items, personalised items or custom/themed orders (custom/themed = paint, vinyl or accessory change from the original photo)

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4. Refunds will be issued for an item, if a fault is found within the 3 days of receipt and a suitable resolution cannot be reached.

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5. In order to issue a refund, photos should be emailed to craftedwithglove@gmail.com within 3 days of receipt. We will ask you to return the item before a refund can be processed. The sender will be required to pay the return postage. If a fault is found and a resolution cannot be reached, a refund for the item will be processed. Refunds will be issued at the cost of the item, minus delivery charges.

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6. The wooden items are for display use only and are not toys. They should not be played with, exposed to moisture or dropped.

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7. All of our items use the highest quality materials, if you have any questions regarding the materials we have used, please email craftedwithglove@gmail.com.

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8. Upon receipt of payment, your order will be booked in. Due to the handmade nature of our items, changes cannot be made to your order details once production has begun.

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9. Payment for any item confirms acceptance of these terms and conditions.

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10. All of our items are made as closely to the pictures as possible. Please note paint, vinyl and accessory colour may vary slightly due to screen resolution. 

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